This Privacy Policy describes how Paws & Glow ("we", "us") collects, uses, and shares your personal information when you visit or make a purchase from our store.
Information we collect
When you visit the store, we collect certain information about your device, your interaction with the store, and information necessary to process your purchases. This includes:
- Order information: your name, billing address, shipping address, email address, phone number, and payment details (processed securely by our payment providers — we never store full card numbers).
- Device information: browser type, IP address, time zone, and cookies, used to load the store correctly and for analytics.
- Communications: emails you send us and, if you opt in, marketing preferences.
How we use your information
- To fulfill orders — processing payment, arranging shipping, and providing invoices and order confirmations.
- To communicate with you about your order or respond to inquiries.
- To screen orders for potential risk or fraud.
- With your consent, to send you marketing communications. You can unsubscribe at any time.
Sharing your information
We share your personal information only with service providers who help us operate the store — such as Shopify (our e-commerce platform), payment processors, and shipping carriers. We do not sell your personal information.
Cookies
We use cookies to keep your cart working, remember preferences, and understand how visitors use the store. You can control cookies through your browser settings.
Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to or restrict its processing. To exercise these rights, contact us at sean-timothy@outlook.com.
Data retention
We keep your order information for our records unless and until you ask us to delete it, subject to legal record-keeping requirements.
Changes
We may update this policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page.
Contact
For any privacy questions, email sean-timothy@outlook.com.